An AI support assistant that resolves 80% of customer queries automatically and cuts support costs by 45%.
80%
Queries automated
<3s
Average response time
-45%
Support costs
CityCube's support team spent most of their day answering the same questions, leaving little time for complex issues.
Customers wanted instant answers but the helpdesk only operated during business hours.
We built an AI assistant trained on CityCube's knowledge base that resolves common issues instantly and routes complex cases to humans.
Integrated with their helpdesk and CMS, the assistant learns from every conversation and improves over time.
+42%
Enquiry conversion
0.9s
Average load time
+118%
Organic traffic in 6 months
+56%
Conversion rate
3.2x
Repeat order rate
98/100
Google PageSpeed score
Page 1
Local keyword rankings
+74%
Online revenue
-31%
Bounce rate
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